Privacy

This Privacy Policy describes how personal information collected by Arena Boulder climbing gym through the website and mobile application is processed. Use of our site and app implies acceptance of the terms of this policy. Use of our site and app implies acceptance of the terms of this policy.

1. DATA CONTROLLER

The data controller is ARENA BOULDER SRLS, with registered office at Via Aldo Moro 9/A, which can be contacted by emailing info@arenaboulder.it

2. TYPE OF DATA COLLECTED

As you browse and use our services, we collect the following types of data:

Browsing data: information collected automatically, such as IP address, browser type, device used, pages visited, and dwell time.
Registration data: information provided by the user when registering, such as first name, last name, email, phone number, date of birth, and payment information.
Gym usage data: reservations, admissions, subscriptions, participation in classes and events.
Cookies and similar technologies: to improve user experience and analyze site traffic.

3. PURPOSE OF PROCESSING

The data collected are used to:

Allow registration and access to the services offered.
Manage reservations and access to the gym.
Communicate updates on classes, events, and promotions.
Enhance the browsing experience on the website and app.
Fulfill legal obligations and ensure user safety.

4. METHODS OF DATA PROCESSING AND STORAGE

Data are processed with electronic tools and appropriate security measures to prevent unauthorized access. Data are kept for as long as necessary to achieve the above purposes and for any legal obligations.

5. DATA SHARING AND REPORTING

Data can be shared with:

IT service and hosting providers.
Business partners for offers and promotions.
Competent authorities in case of legal obligations.
Data will not be disclosed to other third parties without your consent.

6. USER RIGHTS

The user has the right to:

Request correction or deletion of data
Object to processing for marketing purposes
Withdraw consent at any time
File a complaint with the Data Protection Authority
Requests can be sent to info@arenaboulder.it

7. COOKIE POLICY

The site uses technical, analytical and profiling cookies to improve the browsing experience. Users can manage cookie preferences through their browser settings.